I'm not exactly sure how I came across this little commerical, but it amused me. I have no idea what is being said (although hopefully I will soon!), but understanding Russian isn't really necessary to understand the video.
However, I would like to point out that the company in the video is called "Vigvam Insurance", most obviously an English name. I wonder if that is very important; is the service bad because it is an American/English company? Maybe one of the points of the commericial is "Use a decent, welcoming, Russian insurance agency".